Rooms are big and comfortable
Raul
oktober 2024
Location and the room
Reyes
oktober 2022
The room was very comfortable. It was a cold night but they provided a heater, which was nice. The man at the reception at night was very polite and helpful.
Leonora
desember 2024
The rooms are well appointed and very clean. The lady who assisted with checkin was very helpful and friendly. There are some good places to eat in the complex the hotel is in.
Sarah
februar 2023
Service ..
George
mai 2022
The staff is great helping you out with any question. However limited by what the hotel has to offer. The staff speaks English but limited. Very helpful if you speak Spanish. Very safe area.
Jurgen
mars 2022
The rooms don’t have AC nor windows to receive clean air. It was uncomfortable to sleep throughout the night with a very stuffy feeling along with the fans noise. There are NO written specifications in their website that rooms have no AC nor windows. The hotel rate is overpriced for not having proper ventilation; I think it shouldn’t be categorized as a “boutique luxury hotel”
Sarika
april 2025
Clean Staff were friendly
Sven
desember 2024
Gabino
mai 2025
I found that the facility it’s not what they sell on their advertising. There isn’t a single person to guide you to the premises (it’s inside of a shopping mall) or a proper signage; No A/C and for a what they call a luxury hotel; They don’t have an space for people who came early due to a meeting or event, so I felt their prices are so much higher than the service they offer.
Laura
april 2025